FAQ
What is your minimum order quantity (MOQ)?
For standard models the MOQ is 1 piece, and single-piece sample orders are welcome. For customized products or large-volume orders, the MOQ is quoted per model and specification.
What is your lead time?
In-stock items are shipped within 3-7 days after payment. Made-to-order items take 15-60 days, depending on the model and quantity.
How do you ship the goods?
We ship by international express (DHL, FedEx, UPS, EMS) for small orders, and by sea for bulk orders. The shipping method is arranged according to customer requirements.
Do you support OEM / ODM?
Yes. We support both OEM and ODM, including private labeling and manufacturing strictly from customer drawings or samples.
What payment methods do you accept?
Our standard payment method is T/T (bank transfer).
What is the warranty period?
All our products come with a one-year warranty.